Our trusted manufacturers and suppliers consistently deliver high-quality products, and our dedicated team is ready to address any concerns our customers may face.
Under the Consumer Act of the Philippines (Republic Act 7394), a change of mind does not qualify for a refund or exchange.
30-Day Return Policy: You have 30 days from the receipt of your item to request a return. Eligible returns must be in the same condition as received: unworn or unused, with tags, and in the original packaging. Proof of purchase is required.
Starting a Return: Contact us at homehuesstore@gmail.com to initiate a return. If approved, we will send a return shipping label and instructions. Returns without prior approval will not be accepted.
For any questions regarding returns, contact us at the same email.
Damages and Issues: Inspect your order upon receipt. If you find any defects, damages, or receive the wrong item, contact us immediately to address the issue.
Refunds: After receiving and inspecting your returned item, we will inform you of the refund status. If approved, the refund will automatically be applied to your original payment method. Please note that processing times may vary by bank or credit card issuer.
